A Compact Web Guiding Application with Ethernet Communications - Searching for New Web Guide Supplier
The customer was in the process of building a new converting machine but wanted to source the web guiding systems from a new supplier. They were facing three main issues that led them to seek a new supplier: a need for integration, ease of use and lead time. After searching online and reviewing the current manufacturer of their web guide and other competitors, he came across our web site. He found the information and technology interesting and contacted us after watching the webinar on advanced web guiding.
His application was for a narrow web fabric at less than 50 fpm with variety of colors and textures. This application required edge guiding.
After some communications regarding options and application recommendations he was convinced that we were the best option. The system included a 15" web guide mechanism, a controller with EtherNet I/P communications and a WPS 48 Infrared sensor for edge guiding. Delivery was made in accordance with the lead time agreed upon with the customer. Support was always available during the installation and start-up process.
At the end the customer was very satisfied with the product and support and a few months later purchased an additional web guide with similar characteristics, and expects to purchase additional units as they build more machines.
The application works great, lead time as needed, the support was great and guided us through the entire process